Your MSP, answerable
Ask your tech stack anything. Get an answer you can act on.
Squash investigates questions across your connected PSA, RMM, and documentation, explains what it found, and turns the answer into a client-ready report.
Illustrative Analysis
Chat with Squash
Dana · Ops Manager
The reporting gap
The answer exists. Finding it is the work.
The data to answer almost any business question is already in your stack — split across tickets, devices, documentation, and the memory of whoever has been on the account longest. So a simple question like “which clients are slipping?” turns into exports, spreadsheet cleanup, and a meeting. Dashboards don't close the gap: they answer the questions someone chose in advance, not the one you have today.
How it works
From a plain question to an answer you can defend.
Move from the question to the underlying evidence to a client-ready report without starting over in another tool.
01
Ask naturally
Pose the question the way you'd ask an analyst — a client, a time period, a decision you need to make.
02
Squash investigates
It works out which connected systems matter, pulls the data, and resolves the definitions behind the question.
03
The answer shows its work
You get the number, the pattern behind it, and the scope and sources it came from — not an unexplained figure.
04
Follow up or publish
Ask why, narrow the range, compare clients — then turn the thread into a QBR, PBR, or operations brief.
Questions worth asking
Start with the question, not the export.
Ask in plain English. Each of these is a real conversation, not a saved dashboard.
- 01
How many endpoints did we patch last month?
- 02
Build a QBR for Meridian Health.
- 03
Which clients need attention before renewal?
- 04
Where is the service desk slowing down?
- 05
What should we automate next?
- 06
What changed for this client since their last review?
Every product runs inside the same guardrails.
Squash only acts through the integrations and scopes you approve, pauses for approval on sensitive work, and keeps a reviewable record of what it did and why.
FAQ
Questions about Chat with Squash.
Bring the same intelligence to the client
Let clients talk to Squash from the tools they already use.
See how Teams, Slack, and the standalone portal connect the client conversation to the same agent, context, and PSA ticket.